FAQs

Are all BOTANIQUÉ Products Natural?

All the BOTANIQUÉ products are 100% natural. It is made in small batches for optimal quality to better preserve the integrity of the rare and refined ingredients.

What are the benefits of hair growth oil?

According to Ayurveda, a simple secret to hair health is regular and consistent oil massage. As your hair requires nourishment to hydrate, strengthen and repair. The effective and potent hair growth oil by BOTANIQUÉ plays a major role in the increased hair growth.
BOTANIQUÉ Hair Growth Oil

What are the benefits of beard oil?

According to Ayurveda, beard health is equally important as hair health. The BOTANIQUÉ beard oil is a powerful blend of 100% natural oils and potent ayurvedic herbs, formulated to nourish, shine and promote a healthy beard.
BOTANIQUÉ Beard Oil

Is neem wood a sustainable material?

The neem combs are eco-friendly alternatives to plastic-based combs. It is environmentally friendly. The neem combs are 100% natural wood and we have lab-tested to ensure the finest quality wood is used to craft the beautiful neem combs.

What are the neem comb benefits for hair?

Neem comb aids in maintaining a healthy and nourished scalp, it helps in hair growth through increased blood circulation, reduces dandruff and helps to prevent hair loss.
BOTANIQUÉ Neem Hair Comb

What are the neem comb benefits for a beard?

Neem comb helps to control beard dandruff and irritation. It has antimicrobial, antioxidant, anti-inflation, antifungal and antibacterial properties. Neem comb for beard also increases blood circulation which in turn helps in skin cell turnover and beard hair conditioning.
BOTANIQUÉ Neem Beard Comb

How does neem comb differ from plastic combs?

Wooden combs have a lot of benefits over plastic combs. Wooden combs are organic and don't leave any chemical deposits on the hair and scalp. Plastic combs, on the other hand, may have chemical paints and varnishes that can damage your hair. They are gentle on our hair and easily detangle the tresses without causing hair breakage.

Can the neem comb be washed?

The comb can be gently cleaned with a dry cloth and can be conditioned with oil.

Can the neem comb be used on wet hair?

If we wash the hair, the pores of our scalp get open, making it sensitive. On combing, this can cause hair breakage. Hence, we do not recommend combing wet hair.

How long does the oil last?

Given we avoid preservatives and synthetics that artificially prolong the life of a product, our products do have 'sell and use-by dates’. You will find these on the packaging. The oil is safe to use within PAO - 12 months.

Has the oil been tested?

Our products are examined at an independent testing facility and the results are validated by an independent qualified cosmetic safety assessor to verify that they are safe to use. All our products have passed all the safety tests required for selling.

Is the oil safe for people with nut allergies?

As the formula contains nut-derived oils we do not advise those with nut allergies/sensitivity to use it

What is the bottle made from?

Our bottles are made from iphotonic miron glass: the unique properties of our glass bottles do not allow any visible light to pass through, this amazing violet glass maintains the freshness of the product, and the potency of its ingredients are preserved right until the last drop.

Are your products appropriate for vegans?

Yes, BOTANIQUÉ products are vegan-friendly.

Can the oil be used during pregnancy?

We recommend consulting your GP before using it.

Does your oil contain allergens?

Limonene and Citral naturally occur in essential oils. It is not guaranteed that they are found in the formula but is a possibility, which is why we disclose it on our labels and website.

Where can I obtain a full list of product ingredients?

A full list of our ingredients is featured on the individual product page.

Is the fragrance used in your products from essential oils? How do you ensure these are safe and non toxic?

Our fragrance is made using only the finest essential oils. It is certified and approved within the safety reports CPSR (Cosmetic Product Safety Report) permitted guidelines.

How can I best store BOTANIQUÉ products?

We suggest you keep your products in a cool and dry place away from the direct sunlight. 

What payment options do you offer?

We accept most of the credit and debit cards, we also accept payments via PayPal.

 

What are your shipping rates?

Shipping rates can be found under the delivery page.
Delivery

How do I know my order has gone through online?

We send you an email confirmation of your order with a unique order number. If you do not receive this shortly after placing your order, do email us at info@botaniqueuk.com and we will look into it for you.

What is your exchange and returns policy?

We offer refunds and exchanges on faulty products. Please see the returns for further details.
Returns

I have a review to share. Who do I contact?

Thank you so much for taking the time to leave a review. We welcome your feedback, so please email us at info@botaniqueuk.com and we will be pleased to hear from you.

 

I am interested in stocking BOTANIQUÉ. Who do I contact?

Thank you for your interest in stocking or distributing BOTANIQUÉ, please contact us at info@botaniqueuk.com.