Privacy Policy


Privacy Policy

Welcome to BOTANIQUÉ website, by using our website you are acknowledging that you have read, understood and agreed these terms and conditions. Acceptance of these terms and conditions/our privacy policy does not affect your statutory rights.

We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all the applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site.


The rights to this website, as well as any copyright, is owned by or licensed to BOTANIQUÉ. Any use of its content other than for your own personal use without our consent is strictly prohibited.


This website may place and access certain cookies on your computer. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our range of products. BOTANIQUÉ has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.All cookies used by this website are used in accordance with current UK Law.​

Before the website places cookies on your computer, you will be presented with a message requesting your consent to set those Cookies. By giving your consent to the placing of cookies, you are enabling BOTANIQUÉ to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us or additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

1. Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;

2. Information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:
To provide you with information and/or services that you request from us;
Information we automatically collect about you. We will use this information:
To administer our site including troubleshooting and statistical purposes;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
Security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third-party website and hosting provider (GoDaddy) to facilitate the running and management of this website. GoDaddy meets high data protection and security standards to keep any information they process on our behalf confidential. Any data that may be collected through this website that GoDaddy processes, is kept secure and only processed in the manner we instruct them to.
We do not rent, sell or share personal information about you with other people or non-affiliated companies. We will use all reasonable efforts to ensure that your personal data is not disclosed to any institutions and authorities, unless required by law or other regulations.

Third party links

Our site may, from time to time, contain links to and from the third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Online purchases are payable on the PayPal gateway system. Data supplied on this gateway are encrypted and are not shared with BOTANIQUÉ to ensure security of your payments, such data is owned by PayPal themselves.
We will not pass your debit-credit card details onto anyone other than parties detailed above and will take all reasonable care to keep your order secure. To ensure our partners also comply with the same standards of GDPR, we have reviewed their safeguarding procedures and believe they have demonstrated sufficient duty of care in handling your data and are in compliance with the GDPR.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully. Your rights can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to We will provide your personal data to you within the statutory time frames.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at